Last updated: January 2026
a0bank ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and share your personal data when you use our services.
We collect information you provide directly (name, email, identity documents), information about how you use our services (transactions, device information), and information from third parties (identity verification providers, credit reference agencies where applicable).
We use your personal data to: provide and improve our services; verify your identity (as required by law); process transactions; communicate with you; comply with our legal obligations; and detect and prevent fraud.
We do not sell your personal data. We share it only with: service providers acting on our behalf; regulators and law enforcement where required by law; and other parties with your explicit consent.
Depending on your location, you may have the right to: access the data we hold about you; correct inaccurate data; request deletion of your data; object to or restrict processing; and data portability. To exercise these rights, contact us at privacy@a0bank.com.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations — typically 5 years after your account is closed, as required by financial regulations.
We use cookies and similar technologies. Please see our Cookie Policy for full details.
For any privacy-related questions, contact our Data Protection Officer at privacy@a0bank.com.